Four automated dialer systems to match every calling requirement. Predictive, Power, Preview and Robo Dialer.
Get more number of calls done in half the time. The Predictive Dialer connects your call center agents only to live callers, skipping through busy numbers, disconnected numbers and no answers. The predictive algorithm speeds up or slows down your dialing rate to maximize the time agents spend talking and minimizes the occurrence of a contact picking up the phone when an agent is unavailable.
Perfect for campaigns where the cost of not reaching a contact is high, like fundraising campaigns, volunteer outreach or sales calls to warm leads.The Power Dialer dials one contact for every available agent with the agent manually initiating every call with a click. If you are stressed for time, simply enable auto dial mode to control your dialing rate and to let the dialer skip over busy and unanswered calls.
Give your agents the flexibility to choose the person to call from their list and enough time to research the contact before placing the call. Agents can view detailed contact profiles with history on every interaction. Once agents are ready, they click a button to automatically place the call via the Preview Dialer.
Make hundreds of thousands of calls simultaneously without waiting for free phone lines. The Robo Dialer calls out to every person on your list and plays your pre-recorded audio message. Use Press-1 functionality on your automated calls to collect responses or to connect contacts to a campaign representative.
Add unlimited agent seats to your calling campaigns at zero additional cost.
Analyze the performance of your automated dialing campaigns with live analytics and daily call reports.
Match your caller ID with the location of your contacts.
Schedule a convenient time to follow-up and CallHub will automatically dial the contact at that time.
Join live calls for quality assurance and to guide training sessions.
Enable DNC on your automated dialing campaigns, modify your DNC list, and import your own list into CallHub.
Drop a voicemail or skip over answering machines for your Robo Dialing campaigns.
Weed out non-existent and outdated numbers and segment landline and mobile numbers.